Shipping Policy


 

We proudly offer free worldwide shipping on all Diba Celina orders. (Customs duties and VAT, when applicable, are determined by your local authorities.) All pieces are shipped with DHL Express, Monday through Friday, ensuring fast, secure, and reliable delivery.


Because each design is crafted with exceptional care, delivery timelines vary by product type:


  • Ready-to-Ship Items: Delivered in approximately 4–7 business days.
  • Made-to-Order Dresses: Typically require 3–6 weeks for production and delivery, depending on the complexity of the design.
  • Fully Custom Designs: Created from scratch according to your measurements and requests, usually completed within 6–10 weeks, including delivery.



Please note that local customs procedures may introduce additional processing time, which varies by country. Our team is always here to guide you through the process and ensure a smooth, stress-free experience from order to delivery.


Estimated delivery dates shown by couriers are often slightly conservative, so your order may arrive earlier than the date displayed.


Customers may choose to receive their package at their preferred delivery address or pick it up at their local DHL office. Upon delivery, a signature is required. If no one is available to sign, DHL will make additional delivery attempts and contact you directly.